2. Scope of Services

Axel KPO offers cloud-based KPO services tailored for small and mid-sized businesses. These services may include data processing, research and analytics, bookkeeping support, and administrative assistance. We grant you a limited, non-exclusive license to use our services for your internal business purposes, subject to your compliance with this Agreement.

We may modify or discontinue certain features of the Services at our discretion, with or without notice. Scheduled maintenance or updates may occasionally make the Services unavailable.

To ensure timely delivery, you are responsible for providing complete, accurate, and timely information. Delays in communication or document submission may impact project timelines and outcomes.

3. Account Responsibilities

You may be required to create an account to access certain features. You are responsible for safeguarding your login credentials and for all activities conducted through your account. If you suspect unauthorized use, you must notify us immediately at support@axelkpo.com.

If you grant access to employees or contractors, you are responsible for their compliance with these Terms. You must ensure that all users maintain confidentiality and do not misuse Axel KPO’s platform or resources.

4. Restrictions and Limitations

You agree not to misuse the Services, including but not limited to:

• Reverse engineering or decompiling any part of our platform

• Using the Services to store or transmit unlawful, offensive, or malicious content

• Engaging in unauthorized scraping, mining, or automated data collection

• Violating intellectual property or data privacy rights of others

Axel KPO reserves the right to suspend or terminate your account for violations of these restrictions or applicable laws.

5. Fees and Payment

Axel KPO may offer services under subscription plans, project-based pricing, or hourly billing, depending on the nature of the engagement. All fees are due as specified in your service agreement or invoice.

By providing payment information, you authorize Axel KPO or its billing partners to charge the associated fees to your designated payment method. Failure to make timely payments may result in service suspension or late fees.

Taxes, if applicable, are your responsibility. Axel KPO may adjust service pricing and payment terms with notice via email or our website.

6. Term and Termination

This Agreement remains in effect until terminated by either party. You may cancel your services by providing written notice, subject to the terms in your service agreement. Axel KPO reserves the right to terminate or suspend access to the Services at any time, with or without cause, and without prior notice.

Upon termination, you must cease all use of the Services, and any outstanding obligations (including unpaid fees) shall survive.

7. Confidentiality and Data Security

We maintain safeguards to protect your confidential information and data integrity. While Axel KPO takes reasonable steps to secure your data, we cannot guarantee absolute security due to the nature of digital systems. You are responsible for ensuring data shared with us does not violate any third-party rights or laws.

8. Disclaimers and Limitation of Liability

Axel KPO provides its Services on an “as-is” basis. We make no guarantees regarding accuracy, completeness, or outcomes unless explicitly stated in a signed agreement. To the extent permitted by law, Axel KPO disclaims all liability for any indirect, incidental, or consequential damages arising from your use of our Services.

9. Modifications to Terms

We may update these Terms of Service periodically. We will notify you of significant changes by posting an updated version on our website and revising the “Effective Date” above. Continued use of the Services constitutes your acceptance of the updated Terms.

10. Contact Information

For questions, concerns, or legal notices related to these Terms, you may contact us at:

Axel KPO
support@axelkpo.com
[Insert Office Address]
Phone: [Insert Contact Number]